Privacy Policy
Trusty Wheels (“we”, “our”, “us”) operates a pick and drop service for students and office employees in Hyderabad, Pakistan. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
1. Information We Collect
We may collect the following types of personal information:
- Full Name
- Phone Number
- Email Address
- Pickup and Drop-off Locations
- Ride history and preferences
- Payment information (if applicable)
2. How We Use Your Information
We use the collected information to:
- Provide and manage ride services
- Process bookings and payments
- Communicate with users for bookings and updates
- Improve service quality and user experience
- Ensure safety and prevent fraud
3. Sharing of Information
We do not sell your personal data. We may share your information with:
- Drivers assigned to your ride
- Service providers assisting in operations
- Law enforcement agencies if required by law
4. Data Retention
We retain your data only as long as necessary to provide services and comply with legal obligations.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no system is 100% secure.
6. User Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent where applicable
7. Children's Privacy
Our services are not intended for children under 13 without parental consent.
8. Third-Party Services
Our app or website may use third-party services (e.g., payment gateways, analytics tools) which may collect information as per their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
10. Contact Us
For any questions regarding this policy:
Email: trustywheels2026@gmail.com , info@trustywheels.pk
Phone: +92 313 3922275 , +92 333 2574417